Terms & Conditions
A legal disclaimer
Effective Date: 09/20/2026
Last Updated: 09/24/2026
Welcome to the Wellness Life MedSpa website. These Terms & Conditions govern your access to and use of this website, online forms, appointment requests, communications, promotions, and other services made available through Wellness Life MedSpa.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
1. About Wellness Life MedSpa
Wellness Life MedSpa provides wellness, aesthetic, and health-related services that may include consultations, weight management services, hormone-related services, aesthetic treatments, wellness programs, and other services offered by appropriately qualified professionals.
Services offered may change from time to time and may vary based on a patient's individual circumstances, medical history, eligibility, and clinical evaluation.
Information presented on this website is provided for general informational and educational purposes only.
2. No Medical Advice
Content available on this website, including text, graphics, videos, articles, service descriptions, testimonials, FAQs, and other materials, is not intended to replace professional medical advice, diagnosis, or treatment.
Use of this website does not establish a provider-patient relationship.
A provider-patient relationship is established only after the appropriate evaluation, documentation, consent process, and acceptance of care by a qualified Wellness Life MedSpa provider.
You should always seek appropriate medical advice regarding questions about your health, medications, symptoms, treatments, or medical conditions.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
3. Individual Results May Vary
Health, wellness, weight-management, hormone, and aesthetic outcomes vary from person to person.
Wellness Life MedSpa does not guarantee any specific result, amount of weight loss, improvement in symptoms, treatment outcome, aesthetic result, or timeframe.
Results may depend on multiple factors, including medical history, age, lifestyle, treatment adherence, nutrition, activity level, medications, genetics, and other individual circumstances.
Before-and-after photographs, testimonials, patient experiences, or examples presented on the website are illustrative only and should not be interpreted as a guarantee of similar results.
4. Eligibility for Services
Not every service is appropriate for every individual.
Certain treatments may require:
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Medical history review
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Physical or clinical evaluation
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Laboratory testing
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Provider consultation
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Prescription review
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Informed consent
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Medical clearance
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Follow-up care
Wellness Life MedSpa reserves the right to decline, postpone, modify, or discontinue treatment when a provider determines that a service is not medically appropriate or in the patient's best interest.
5. Appointments and Scheduling
Appointments may be requested through our website, telephone, text message, email, online booking platform, or other approved scheduling methods.
Submitting an appointment request does not necessarily guarantee an appointment until it has been confirmed by Wellness Life MedSpa.
Patients are responsible for providing accurate contact information and arriving on time for scheduled appointments.
Some services may require deposits, prepayment, consultations, forms, laboratory work, or other requirements before an appointment can be confirmed.
6. Cancellation and No-Show Policy
Wellness Life MedSpa may maintain cancellation, rescheduling, late-arrival, and no-show policies.
Patients will be informed of applicable policies during the booking process or before treatment.
Depending on the service, late cancellations or missed appointments may result in:
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Loss of a deposit
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Cancellation fees
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Rescheduling fees
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Loss of promotional pricing
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Requirement for prepayment of future appointments
Specific cancellation requirements communicated during booking will control if they differ from the general terms on this website.
7. Pricing and Payments
Prices displayed on the website are subject to change without notice unless otherwise prohibited by law.
Prices may vary depending on the treatment plan, dosage, treatment area, provider recommendations, laboratory requirements, product costs, or other factors.
Final pricing will be provided before treatment or purchase whenever reasonably practicable.
Patients are responsible for all charges associated with services they authorize.
Accepted payment methods may include credit cards, debit cards, financing providers, or other approved methods.
8. Deposits and Prepayments
Certain appointments, services, packages, or special events may require a deposit or full prepayment.
Unless otherwise stated during booking, deposits may be applied toward the scheduled service.
Deposit and refund eligibility may depend on the specific treatment, promotion, cancellation timeline, or appointment policy communicated at the time of purchase.
9. Refunds
Because many Wellness Life MedSpa services involve professional time, medical evaluation, prescription medications, customized treatment plans, consumable products, or services already rendered, payments may be non-refundable once the applicable service has been provided or treatment resources have been used.
Prescription medications, compounded products, injectable products, opened products, and other medical products may be non-returnable or non-refundable where applicable.
Any approved refund will be processed according to Wellness Life MedSpa's applicable refund policy and the original method of payment when possible.
Nothing in this section limits rights that cannot legally be waived under applicable law.
10. Packages, Memberships, and Treatment Plans
Wellness Life MedSpa may offer treatment packages, memberships, subscriptions, wellness programs, or prepaid services.
Additional terms may apply to these programs, including:
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Billing frequency
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Minimum commitments
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Cancellation requirements
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Expiration dates
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Included services
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Rollover provisions
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Membership benefits
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Restrictions on transferability
If separate written terms are provided for a membership, package, or program, those terms will control with respect to that program.
11. Promotions and Special Offers
Promotional offers, discounts, gift cards, introductory pricing, package pricing, giveaways, or special events may be subject to separate eligibility requirements and expiration dates.
Unless expressly stated otherwise:
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Promotions cannot be combined with other offers.
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Promotions have no cash value.
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Promotions are subject to availability.
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Promotions may be limited to new patients or designated services.
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Certain products or services may be excluded.
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Promotional pricing may expire.
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Offers may be modified or discontinued where permitted by law.
Additional restrictions may be disclosed within the specific promotion.
12. Gift Cards
Gift cards may be subject to separate terms and applicable state law.
Gift cards generally may not be exchanged for cash except where required by law.
Gift cards cannot be used to purchase another gift card unless Wellness Life MedSpa expressly permits it.
Clinical eligibility requirements continue to apply when gift cards are used toward medical, wellness, or aesthetic services.
13. Prescription and Medical Services
Certain services may involve prescription medications, laboratory testing, or medical treatment.
Prescription medications are provided only when deemed medically appropriate by an authorized healthcare professional.
Submitting a form, requesting treatment, purchasing a consultation, or expressing interest in a medication does not guarantee that a prescription will be issued.
Clinical decisions are made by the treating provider based on the patient's individual circumstances and applicable standards of care.
14. Hormone and Weight-Management Services
Hormone replacement therapy, medical weight-management services, and related programs require individualized clinical evaluation.
Treatment recommendations may involve laboratory testing, health history review, ongoing monitoring, medication management, lifestyle recommendations, or follow-up appointments.
Not every patient will qualify for treatment.
Medication availability, dosing, duration, and treatment recommendations may change based on clinical judgment, laboratory findings, patient response, regulatory requirements, or pharmacy availability.
15. Telehealth Services
If Wellness Life MedSpa offers telehealth services, those services may be subject to additional informed-consent requirements and limitations.
Patients must provide accurate information regarding their location and health history when required.
Telehealth may not be appropriate for every condition or patient, and an in-person evaluation may be required.
16. Communication by Email and Text Message
By providing your telephone number or email address, you authorize Wellness Life MedSpa to contact you regarding your inquiries, appointments, account, treatment-related communications, or other communications you have requested or consented to receive.
Marketing communications will be sent only as permitted by applicable law and based on the consent provided.
Message and data rates may apply.
You may opt out of marketing text messages by replying STOP where supported.
You may unsubscribe from marketing emails using the unsubscribe link included in the communication.
Opting out of marketing communications does not prevent Wellness Life MedSpa from sending necessary transactional, appointment-related, administrative, or healthcare communications where permitted.
17. Website Forms
You agree that information you submit through this website will be accurate and complete to the best of your knowledge.
Do not knowingly provide false, misleading, or fraudulent information.
General website contact forms should not be used for emergencies.
Medical or highly sensitive information should be submitted only through secure channels designated by Wellness Life MedSpa when available.
18. Privacy and Health Information
Your use of the website is also subject to our:
Privacy Policy
Notice of Privacy Practices
Certain health information may be protected by the Health Insurance Portability and Accountability Act, commonly known as HIPAA, and other applicable federal or state privacy laws.
Please review the applicable privacy notices for more information about how personal and health information is handled.
19. Website Accuracy
Wellness Life MedSpa makes reasonable efforts to keep website information accurate and current.
However, we do not warrant that all website content will always be complete, current, error-free, or applicable to every individual.
Services, provider availability, pricing, policies, products, treatment options, and promotions may change without prior notice.
If website information conflicts with instructions provided directly by a Wellness Life MedSpa provider regarding your medical care, you should follow the individualized instructions provided by your healthcare professional.
20. Intellectual Property
Unless otherwise stated, all content displayed on this website is owned by or licensed to Wellness Life MedSpa, including:
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Logos
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Branding
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Website designs
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Graphics
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Photography
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Videos
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Written content
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Marketing materials
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Service descriptions
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Educational materials
Content may not be copied, reproduced, distributed, republished, modified, sold, or commercially exploited without prior written authorization from Wellness Life MedSpa or the applicable rights holder.
21. Acceptable Website Use
You agree not to use this website to:
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Violate any applicable law
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Submit fraudulent information
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Attempt unauthorized access to website systems
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Introduce malware, viruses, or malicious code
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Interfere with website security or operation
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Scrape or harvest information without authorization
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Impersonate another individual
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Misuse patient or provider information
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Engage in abusive, threatening, or unlawful activity
We may restrict or terminate website access when misuse is suspected.
22. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including scheduling systems, payment processors, social media platforms, financing companies, pharmacies, laboratories, or other providers.
These third parties operate independently and may maintain their own terms of service and privacy policies.
Wellness Life MedSpa is not responsible for the content, availability, security, or privacy practices of independent third-party websites or services.
23. Website Availability
We do not guarantee that our website will be continuously available or free from interruptions, technical problems, security incidents, maintenance, or other disruptions.
We may modify, suspend, or discontinue all or part of the website at any time.
24. Disclaimer of Warranties
To the fullest extent permitted by law, this website and its content are provided on an "as is" and "as available" basis.
Wellness Life MedSpa makes no warranty that:
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The website will always be available.
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Website content will always be error-free.
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Information presented will be suitable for every individual.
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Use of the website will produce any particular medical, wellness, aesthetic, or financial outcome.
Nothing in these Terms & Conditions alters any professional obligations Wellness Life MedSpa or its healthcare providers may have under applicable healthcare laws or professional standards.
25. Limitation of Liability
To the fullest extent permitted by applicable law, Wellness Life MedSpa and its owners, employees, providers, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use this website.
This limitation is not intended to exclude or restrict liability that cannot legally be excluded under applicable law, including obligations relating to professional healthcare services where such limitations would not be legally enforceable.
26. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Wellness Life MedSpa and its affiliates, owners, employees, contractors, and representatives from claims arising out of your misuse of the website, violation of these Terms & Conditions, or violation of another person's rights.
27. Governing Law
These Terms & Conditions will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute relating to use of this website will be subject to applicable federal law and the laws of the State of Florida.
28. Changes to These Terms
Wellness Life MedSpa may revise these Terms & Conditions periodically.
Changes become effective when the updated Terms & Conditions are posted on the website unless otherwise stated.
The Last Updated date at the top of this page will indicate when the terms were most recently revised.
Continued use of the website following publication of updated terms constitutes acceptance of the revised terms.
29. Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
30. Contact Information
If you have questions regarding these Terms & Conditions, please contact:
Wellness Life MedSpa
11983 Tamiami Trail N Unit 100
Naples, FL 34110
Phone: 786-348-7267
Email: wellnesslifemedspa@gmail.com
